Product help
Questions about features, first setup and everyday use.
Contact & product support
Tell us what you need help with.
Send a product question, technical problem or subscription enquiry. Your message goes to the Goodform support inbox for InstructorLane.
Support included
Help is part of an active subscription.
Ask about the apps, account access, pupil pairing, billing or any part of the InstructorLane workflow. Include the device, operating-system version and app version when reporting a technical issue.
Technical problems
App access, syncing or unexpected behaviour.
Subscription enquiries
Trial, monthly or annual billing, cancellation and refund questions.
Prefer email? Write to [email protected].